Booking changes, client notes and website drafts start with a typed or spoken request. Managed AI prepares the work; you check the details and approve the change.
Create, move or cancel a booking in your own words. Check the client, service, team member and time before confirming.
Try asking: “Move Sophie’s Dermal Filler (Lips 1ml) appointment to Friday 23 October at 14:00 with Dr Priya Patel.”
Finish the note while the visit is fresh
Say or type the points you want to remember. Managed AI turns them into a draft for the client record. Review it before saving.
Try asking: “Draft a note for Sophie: prefers afternoon appointments and asked for appointment details by email. Reception to review contact preferences.”
Give your website words you’re happy with
Start with a draft for your homepage or a service page. Make the wording your own, then approve it for your Managed website.
Try asking: “Draft a short homepage introduction for Cosmetic Clinic.”
Stay on top of enquiries and follow-up
AI picks up enquiries, prepares replies and drafts campaigns from your business information. Your team checks the work and approves the next step.
See AI Receptionist in 40 seconds.
No sound required
Follow a Cosmetic Clinic enquiry: Managed answers from approved service information, confirms a callback request and gives the team the context in Inbox.
Starter & Growth. Phone setup required. Number rental, calls and any agreed setup work cost extra. Clinical questions stay with the team.Read the video summary
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A next step while the team is busy
Sophie Clarke calls Cosmetic Clinic. Managed’s AI Receptionist answers the incoming call.
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Answers from approved information
The approved service details show Dermal Filler (Lips 1ml) at £220. Treatment suitability and clinical advice stay with the practitioner.
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Confirm the callback request
The receptionist reads back the callback details. Sophie confirms with keypad 1 before the request is saved.
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Context ready in Inbox
A saved callback gives the team the caller, enquiry and next action. The appointment is confirmed separately through booking.
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Plan the phone setup
AI Receptionist is available on Starter and Growth after phone setup. Number rental, calls and any agreed setup work cost extra.
AI is included with Starter and Growth. Connect phone and inbox channels; phone setup, rental and calls cost extra. Messages use included or purchased credits.
A team member for the work behind the scenes
Managed AI brings the right booking, client and business information to everyday admin.
AI follows each staff member’s access. Your team reviews drafts, confirms booking details and approves changes; clinical decisions stay with practitioners.
Powerful where it saves time. Controlled where it matters.
Every draft and booking change stays under your team’s control.
Replies ready for your approval
Your team checks AI message drafts and approves sending.
Use approved business information
Answers draw on the services, prices and policies your business has provided.
Access matched to each role
Only staff with permission can see the records and approve the actions their role allows.
Confirm booking details
Verify the client, service, team member and time before confirming a booking change.
Keep clinical decisions with practitioners
AI supports administration. Treatment decisions remain with your qualified practitioner.
You decide what becomes part of your business
Your team chooses what gets sent, saved or published. Drafts are ready to check and edit, and booking changes wait for confirmation of the exact details.
Managed AI is included with Starter and Growth. Create your Free workspace first, then choose a paid plan to use AI for bookings, notes and website copy.
You start with a Free workspace. Add your services and choose Starter or Growth when you’re ready to use AI. The inbox assistant needs your channels connected. The AI receptionist needs a business number and call routing.
Emails and SMS use your plan’s included credits or purchased bundles. Phone number rental, calls and any agreed setup work are extra; connected providers set their own charges. See pricing for plan and usage details.
Your team can edit or discard every draft. Check it against the client record and your request, then confirm the exact client, service, team member and time for booking changes. Your team remains responsible for approved work.
Your team can approve the actions their role allows. Confirm the exact details for each booking change. Review note and website drafts before saving. The AI receptionist also verifies callers before changing a booking.
Treatment decisions stay with your practitioner. AI can help with administrative questions using information your business has approved.
Start with the admin on your list
See your next admin task become a draft or a booking change ready for approval. Bring it to an AI demo, or create a Free workspace and choose Starter or Growth in the app.