Per-service deposits
Take a deposit when clients book, with a different deposit for each service if you choose.
Deposits at booking
In Managed: Per-service deposits
See how it works->
Switch from Fresha
Switch from Fresha to Managed
To switch from Fresha to Managed, export your client list, appointments and sales reports, and download client forms and files, before you cancel. Fresha's data protection terms allow up to 30 days after the agreement ends to export. We'll handle the import for you, free on every plan, including photos and attachments.
Free migration on every plan, including Free, done for you by the Managed team. Photos and attachments are included when your export provides them. Setup help is free with next-day turnaround. Payment fees and extra usage apply.
Example workspaceBookings, client records & forms
Tuesday’s diary
2 appointmentsAlex Example
Cut & finish · with Jamie
Consultation form completedRobin Example
Consultation · with Taylor
Alex Example
Client record
- Next appointment
- Tuesday, 10:30 · Cut & finish
- Preferences
- Prefers morning appointments.
Alex’s consultation form
Consultation form
Completed
Saved with Alex’s client record.
Read the answers before the appointment. Your practitioner reviews them and makes the treatment decision.
Explore the diary, client record and form. These client details are invented.
Why clinics switch from Fresha to Managed
A fair comparison: what Managed offers, and when staying may suit you better.
1
Built around clinic consultations
Managed keeps consultation forms, treatment notes and client records with the booking. Fresha's Data Protection Addendum says partners may not upload or request special category data such as health data, so clinics collecting medical history should check how that fits their setup.
Clinic records
2
Deposits you control
Per-service deposits, cancellation cutoffs and saved-card booking for no-show protection, all configurable. Payments are built in and powered by Stripe, and the Managed fee is refunded when you refund a deposit.
No-show protection
3
Your own booking links and website
Every plan includes a free hosted booking website. Bookings through your own Managed website and links carry no marketplace commission.
Your own links
4
When Fresha may still fit better
If Fresha's marketplace brings you new clients you would find hard to replace, weigh that before you move.
Fair comparison
What moves, and what stays with Fresha
Plan the handover around what Fresha can export and what Managed supports. Payments already taken do not transfer with an imported booking.
1
Clients
Export from Clients > Clients list > Options in Excel or CSV. This includes clients who first found you on the Fresha marketplace.
Moves across
2
Appointments
Export from the Appointments list in CSV, Excel or PDF, filtered by date range.
Moves across
3
Client forms
Fresha's help centre shows forms downloaded one response at a time (Print > Save as PDF). Download the ones you need to keep.
Export first
4
Photos and files
Download from each client profile (Files > Download file). Photos and attachments are included in our free import. The Managed team matches imported photos and attachments to the right client records.
Matched to clients
5
Saved cards
Fresha says client card details cannot be exported or transferred. Clients add a card again when they book with a saved card in Managed.
Do not transfer
6
Payments, deposits, gift cards and memberships
These do not transfer. Fresha asks you to refund deposits for future appointments and active gift cards or memberships before deleting a workspace.
Do not transfer
Fresha help centre and terms paraphrased for switching planning only, checked 17 October 2026. This is not legal advice.
What happens to your Fresha marketplace bookings
Be clear about this before you move. Leaving Fresha means leaving its marketplace.
1
New marketplace bookings stop
When you cancel your Fresha plan, your profile is removed from the marketplace at the end of the billing cycle. Unlisting also disables Fresha online booking, Book Now buttons and booking links.
Plan before you unlist
2
Your existing clients come with you
Clients who first found you on the marketplace are in your client list. Export them and we'll import them, then send them your Managed booking link.
Export and rebook
3
Google booking button
Fresha's Reserve with Google button needs a listed Fresha profile, so it stops when you unlist. Update your Google Business Profile with your Managed booking link.
Update Google profile
4
Reviews
Fresha says reviews are hidden, not deleted, when you cancel, and return if you reactivate.
Hidden, not deleted
Free on every plan
Free migration from Fresha, on every plan
Share your exports and we'll handle the import for you, at no cost, whichever plan you choose. Photos and attachments are included when your export provides them. Setup help is free with next-day turnaround. The Managed team matches imported photos and attachments to the right client records.
- 1
Start free
- 2
Export from Fresha (checklist)
- 3
Share your export
- 4
We import and you review a sample
- 5
Choose your switch date
What can move depends on what Fresha exports. Payments do not transfer. You can also import CSV or Excel yourself with checks before saving, and undo supported changes on every plan.
Fresha export checklist
Fresha gives up to 30 days after the agreement ends to download your data through its export tools. Deleting a workspace is permanent.
Example day
Check agreement
Check your Fresha agreement
Fresha's Partner Terms say the agreement continues until either party gives at least 30 days' written notice. Cancelling your plan ends workspace access at the end of the current billing cycle.
View step details
Who: You
Fresha's Partner Terms say the agreement continues until either party gives at least 30 days' written notice. Cancelling your plan ends workspace access at the end of the current billing cycle.
Export clients
Export clients and appointments
Export your client list (Clients list > Options > Excel or CSV) and appointments (Appointments list > Export). You need the 'Can download clients' permission.
View step details
Who: You
Export your client list (Clients list > Options > Excel or CSV) and appointments (Appointments list > Export). You need the 'Can download clients' permission.
Export reports
Export sales and other reports
Export the sales log and any reports you need in CSV, XLSX or PDF. Fresha reports export one at a time.
View step details
Who: You
Export the sales log and any reports you need in CSV, XLSX or PDF. Fresha reports export one at a time.
Forms and files
Download forms and files
Save client form responses as PDF one at a time, and download photos and files from each client profile.
View step details
Who: You
Save client form responses as PDF one at a time, and download photos and files from each client profile.
Settle payments
Settle payments and the marketplace
Refund deposits for future appointments and active gift cards or memberships as Fresha requires before deletion, cancel or move upcoming appointments, and settle any negative wallet balance.
View step details
Who: You
Refund deposits for future appointments and active gift cards or memberships as Fresha requires before deletion, cancel or move upcoming appointments, and settle any negative wallet balance.
Hand over
Hand over to Managed
Create a Free workspace and share your exports with us. We'll handle the import for you, free, including photos and attachments. The Managed team matches imported photos and attachments to the right client records. Review a sample.
View step details
Who: You and Managed
Create a Free workspace and share your exports with us. We'll handle the import for you, free, including photos and attachments. The Managed team matches imported photos and attachments to the right client records. Review a sample.
Before switch
Before your switch date
Set up services, per-service deposits, cancellation cutoffs and saved-card booking. Update your website, Instagram and Google booking links, and tell clients when to book through Managed.
View step details
Who: You
Set up services, per-service deposits, cancellation cutoffs and saved-card booking. Update your website, Instagram and Google booking links, and tell clients when to book through Managed.
Available plans: Fresha gives up to 30 days after the agreement ends to download your data through its export tools. Deleting a workspace is permanent.
Set up deposits and no-show protection before your switch date
Configure deposits and cancellation rules in Managed before clients start booking on your new diary.
Saved-card booking
Let clients book with a saved card for no-show protection on your terms.
No-show protection
In Managed: Saved-card booking
See how it works->
Cancellation cutoffs
Set your own cancellation cutoffs and keep policy wording with the appointment.
Your cancellation rules
In Managed: Cancellation cutoffs
See how it works->
Waitlist and fee refunds
Offer freed-up times to waiting clients yourself. The waitlist is not automatic. Payments are built in and powered by Stripe. When a deposit is refunded, the Managed fee on it is refunded too.
Clinic-offered waitlist
In Managed: Fee refunded with deposit
See how it works->
Your consultation forms
Rebuild or customise forms in Managed so clients can complete answers and sign before they arrive.
Free mobile app
Download Managed Forms
Create forms, send by link, QR code, email or SMS, and complete them in person on iPhone, iPad and Android.
Forms are included on every plan. Email and SMS delivery uses message credits. Sign in with your Managed account to keep forms and client records together.
Costs while you switch
Migration is free on every plan. Choose the subscription that matches the tools your clinic needs. Payment processor charges, tax, extra messages and separately priced advertising or social media services are extra. Data migration and setup help are free, with next-day setup turnaround.
1
Free
£0 a month plus a 3% Managed fee on eligible payments. Booking, forms, client records and a hosted website are included.
£0 subscription
2
Starter
£29 a month plus 2%. Adds AI, team and marketing tools. Annual billing is £290.
£29/month
3
Growth
£299 a month plus 1%. Adds clinical governance, procurement and workforce tools. Annual billing is £2,990.
£299/month
Payment processor charges, tax, extra messages and separately priced advertising or social media services are extra. Data migration and setup help are free, with next-day setup turnaround.
Timeline for your switch
Use these checkpoints rather than inventing fixed durations. Setup help is free with next-day turnaround once you send what we need.
Example day
Before you cancel
Before you cancel
Export clients, appointments and reports, download forms and files, and share them with us for import.
View step details
Who: You
Export clients, appointments and reports, download forms and files, and share them with us for import.
Switch day
Switch day
Start taking bookings in Managed and update booking links on your website, Instagram and Google profile.
View step details
Who: You and Managed
Start taking bookings in Managed and update booking links on your website, Instagram and Google profile.
Before access ends
Before Fresha access ends
Refund or settle deposits, gift cards and memberships in Fresha. Keep access until all exports are confirmed.
View step details
Who: You
Refund or settle deposits, gift cards and memberships in Fresha. Keep access until all exports are confirmed.
Available plans: Setup help is free with next-day turnaround once you send what we need.
Questions about switching from Fresha
We'll handle the import for you
Migration and setup help are free on every plan. Tell us what you are moving and we take care of the import.
1
Contact the team
Email hello@withmanaged.com to plan your switch and next-day setup help.
Next-day setup
2
Photos matched to clients
The Managed team matches imported photos and attachments to the right client records.
Included in migration
3
Data processing
Read how Managed processes personal data for your business.
DPA
Ready to leave Fresha?
Start free, share your export, or book a demo. Free migration on every plan. Setup help is free with next-day turnaround. Or email hello@withmanaged.com.