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Practical guides for your salon or clinic

The Managed journal covers bookings, consultation forms and client follow-up. Choose a guide for the job you want to improve.

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Retention · Client Experience

How to write a clinic cancellation policy clients accept

A clinic cancellation policy should say how much notice you need, what happens to a deposit if a client cancels late or doesn't arrive, and how to rebook. Match the notice period to the treatment, because a long or high-value appointment needs more notice than a quick review. Use the same wording on your booking page, confirmations and reminders.

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