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For medspas

Turn enquiries into long-term client care

Connect enquiries, consultations and follow-up across your medspa team. Keep treatment records and governance requirements in view.

Start with Managed for free for bookings, client records and forms. No card required. Payment and usage charges may apply. Aftercare documents and manual campaigns start on Free. AI and segmentation need Starter or Growth.

Skin practitioner discussing care with a client in a medical spa treatment room

Your medspa visit, from enquiry to follow-up

Keep the client’s details together as front desk and practitioners handle their part of the visit.

Example day

  1. First enquiry

    Arrange the consultation

    Bring supported inbox channels together and see which enquiries need an answer. Find an available consultation time and give each follow-up a clear owner.

    View step details

    Who: Front desk

    Your team handles connected messages and consultation follow-up in one place.

  2. Before the visit

    Have the consultation details ready

    Edit a form for history, goals, consent wording and signatures. Review answers and previous notes before treatment. Check service timing, practitioner and room availability, then payment details.

    View step details

    Who: Client and practitioner

    The practitioner decides whether treatment is appropriate. Staff and room scheduling need Starter or Growth.

  3. After the visit

    Leave a clear next step

    Save treatment notes and agree aftercare or a review appointment based on the practitioner’s advice. Check service payments, balances and adjustments. Use manual campaigns on Free for clients who have agreed to receive them.

    View step details

    Who: Practitioner and front desk

    Role access controls the details each team member can see. Aftercare documents start on Free; clinical governance is on Growth.

Available plans: Forms, client records, bookings and your hosted website start on Free. Aftercare documents and manual campaigns start on Free. Team, room scheduling, inbox, AI and segmentation need Starter or Growth. Discounts and customer credits are on Free. Clinical governance is on Growth. Payment and usage charges can apply.

The tools behind a joined-up medspa day

Keep bookings, client details and follow-up organised with tools for each part of the day.

Start with the work you do today

Try an example appointment or begin with consultation forms. Review your existing records before moving your live diary.

Try your diary or forms

Set your services, prices, durations and available hours. Edit consultation questions and consent wording for your services. Free includes a hosted booking website, client records and forms.

Free subscription; payment and usage charges can apply

Plan a careful switch

Check your current contract and available exports. Review a sample import, including details that need adding by hand. Check appointments, deposits, balances and reminders before agreeing your switch date.

Check your contract before taking live bookings in a second diary

Add the tools your business needs

Choose who handles each task and which client details each role can access. Add team and communication tools on Starter or Growth. Clinical governance and treatment checks are on Growth.

Paid tools on Starter or Growth; specialist governance on Growth

Review AI help with everyday admin

Type or speak a request to find business information. Check the client, service, team member and time before confirming a booking, reschedule or cancellation. Review suggested client notes and website copy before saving.

AI copilot on Starter or Growth

Connected messaging and phone services need owner activation, routing and provider setup. Separate usage charges may apply.

Give clients a clearer route back

Give clients a clear view of upcoming visits and their package or membership information.

Client information depends on the app options you enable. Appointment changes follow your policies.

Questions from medspa owners

Find out how Managed can fit your medspa team.

Give your team a clearer working day

Start free or book a demo around your consultations, appointments and client follow-up.

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