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Switch from Cliniko

Plan your move from Cliniko to Managed

Bring supported client records, history, services and upcoming appointments across. Migration is free on every plan, with free setup help. What can move depends on the export available from Cliniko; review a sample before choosing your switch date.

Migration is free on every plan. Setup help is free with next-day turnaround. What can be imported depends on your export; payments and balances do not transfer with an appointment.

Example workspaceBookings, client records & forms

Tuesday’s diary

2 appointments
  1. Alex Example

    Cut & finish · with Jamie

    Consultation form completed
  2. Robin Example

    Consultation · with Taylor

Explore the diary, client record and form. These client details are invented.

Why Cliniko users consider Managed

Compare the setup you use today with the jobs your business needs to do. Use the detailed comparison as a starting point, then check your own package and records.

Compare the workflow

Compare your clinical notes, forms and patient record workflows.

Compare the full cost

Include reporting, billing and any specialist services your practice uses.

Check what can move

Confirm export scope and check a sample before changing where clients book.

Free on every plan

Free migration on every plan

Send the export files your current provider makes available. The Managed team imports supported records for you to review. Photos and attachments can be included when they are present in the export.

  1. 1

    Start a free workspace

  2. 2

    Request an export from your current provider

  3. 3

    Send the files to Managed

  4. 4

    Review a sample import

  5. 5

    Agree when new bookings move

Export formats and available fields vary. A booking import does not transfer payment transactions, deposits or account balances.

Check the import before you move

A sample gives your team a chance to check the details that matter before setting a switch date.

1

Check the file

Confirm that the export from Cliniko includes the records and dates you want to bring across.

2

Review a sample

Check names, contact details, appointment dates, services, assigned staff and any files included in the import.

3

Resolve differences

Identify missing fields, duplicates and details your team will need to enter or check manually.

Plan your first week on Managed

Start once you have the export and agree a switch date with your team. These are planning steps; timing depends on your provider’s export and your business.

1

Day 1 · Request your export

Check Cliniko’s current export options and download the client, service and appointment files you need. Save financial reports separately.

2

Day 2 · Review an import sample

Share the agreed files with Managed, then check a sample for names, services, dates, duplicates and any included attachments.

3

Day 3 · Prepare your team

Set services, reminders and forms, check upcoming bookings and tell clients when to use your Managed booking link.

Choose a go-live date only after your team has reviewed the records and agreed how to handle payments, deposits and balances.

Choose a clear switch date

Agree a changeover with your team so clients know where to book and staff have one diary to follow.

Review upcoming appointments

Check times, services, assigned team members and reminders in the weeks around your planned move.

Account for payments

Make a separate plan for deposits, prepaid balances, memberships, gift cards and refunds held in your current system.

Tell your team and clients

Confirm when new bookings should start going through Managed and update the links your clients use.

Questions about moving from Cliniko

Ready to move from Cliniko?

Book a 30-minute switch call and plan what to export, what to check and when to move new bookings.

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