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Switch from Faces Consent

Switch from Faces Consent to Managed

To switch from Faces Consent to Managed, export your clients, appointments and signed forms from Faces before you close your account. We'll handle the import for you, free on every plan, including photos and attachments when your export provides them, with free next-day setup help. You can also import CSV or Excel yourself with checks before anything is saved.

Free migration on every plan, including Free. Setup help is free with next-day turnaround. Photos and attachments are included when your export provides them. Payment fees and extra usage apply.

Example workspaceBookings, client records & forms

Tuesday’s diary

2 appointments
  1. Alex Example

    Cut & finish · with Jamie

    Consultation form completed
  2. Robin Example

    Consultation · with Taylor

Explore the diary, client record and form. These client details are invented.

Why clinics switch from Faces Consent to Managed

A fair comparison: what Managed offers, and when staying may suit you better.

1

Start on a £0 plan

Managed's Free plan is £0 a month plus a 3% Managed fee on eligible payments, so you can run your booking day before choosing Starter (£29 + 2%) or Growth (£299 + 1%).

Start free

2

Deposits you control

Set a different deposit for each service, cancellation cutoffs and saved-card booking for no-show protection. Payments are built in and powered by Stripe, and the Managed fee is refunded when you refund a deposit.

No-show protection

3

Forms, booking and website together

Consultation forms, client records, online booking and a free hosted website sit in one workspace, with the free Managed Forms app for iPhone, iPad and Android.

One workspace

4

When Faces may still fit better

If your practice depends on Faces' prescribing, pharmacy or product-ordering services, review those requirements with us before planning a move. Do not assume equivalence.

Fair comparison

What moves, and what stays with Faces

Plan the handover around what Faces can export and what Managed supports. Payments already taken do not transfer with an imported booking.

1

Clients

Export names, contact details and marketing consent status, then we upload them free or you import CSV or Excel yourself.

Moves across

2

Future appointments

Bring date, time, service, practitioner and client details across so your diary continues in Managed.

Moves across

3

Past appointments and messages

Download them while you still have access. Faces' terms describe a limited window after termination for appointments and messages, so export before you close the account.

Export first

4

Signed consent forms

Keep the original files and records. Ask the team how they will be attached to Managed client records. Photos and attachments are included in free migration when your export provides them.

Keep as files

5

Payments and deposits already taken

These do not transfer. Importing a booking does not transfer its payment. Settle or record deposits and balances in Faces before switching.

Do not transfer

6

Prescribing, pharmacy and product ordering

These stay outside Managed. Plan how they will continue before your switch date.

Stays outside Managed

Faces Consent terms paraphrased for switching planning only. This is not legal advice. Check Faces' own terms for notice periods and post-termination download windows.

Free on every plan

Free migration from Faces Consent, on every plan

Share your exports and we'll handle the import for you, at no cost, whichever plan you choose. Photos and attachments are included when your export provides them. The Managed team matches imported photos and attachments to the right client records. Setup help is free with next-day turnaround.

  1. 1

    Start free

  2. 2

    Export from Faces (checklist)

  3. 3

    Share your export

  4. 4

    We import and you review a sample

  5. 5

    Choose your switch date

What can move depends on what Faces exports. Payments do not transfer. You can also import CSV or Excel yourself with checks before saving, and undo supported changes on every plan.

Faces Consent export checklist

Export while your Faces account is still active. Appointments and messages have a shorter post-termination window than signed consents in Faces' published terms.

Example day

  1. Before notice

    Before you give notice

    Check your Faces agreement for the notice period and cancellation steps. List what you need: clients, future and past appointments, messages, signed consent and aftercare forms, photos, treatment notes, services and prices, and team members. Download payment and fee statements from your Faces account.

    View step details

    Who: You

    Check your Faces agreement for the notice period and cancellation steps. List what you need: clients, future and past appointments, messages, signed consent and aftercare forms, photos, treatment notes, services and prices, and team members. Download payment and fee statements from your Faces account.

  2. Export

    Export while your account is active

    Export your client list, future appointments, past appointments and messages, signed consent and aftercare forms, plus photos and treatment notes if your account allows it. Keep the original files somewhere safe. You remain responsible for keeping records.

    View step details

    Who: You

    Export your client list, future appointments, past appointments and messages, signed consent and aftercare forms, plus photos and treatment notes if your account allows it. Keep the original files somewhere safe. You remain responsible for keeping records.

  3. Hand over

    Hand over to Managed

    Create a Free workspace and share your exports with us. We'll handle the import for you, free, including photos and attachments. The Managed team matches imported photos and attachments to the right client records. Alternatively, import CSV or Excel yourself with checks before saving. Review a sample of names, services and dates.

    View step details

    Who: You and Managed

    Create a Free workspace and share your exports with us. We'll handle the import for you, free, including photos and attachments. The Managed team matches imported photos and attachments to the right client records. Alternatively, import CSV or Excel yourself with checks before saving. Review a sample of names, services and dates.

  4. Before switch

    Before your switch date

    Set up services, per-service deposits, cancellation cutoffs and saved-card booking. Rebuild your consultation forms, or start from the Managed Forms app. Settle deposits, balances and refunds in Faces. Decide how prescribing and product ordering will continue. Update booking links and tell clients when to start booking through Managed.

    View step details

    Who: You

    Set up services, per-service deposits, cancellation cutoffs and saved-card booking. Rebuild your consultation forms, or start from the Managed Forms app. Settle deposits, balances and refunds in Faces. Decide how prescribing and product ordering will continue. Update booking links and tell clients when to start booking through Managed.

  5. After switch

    After the switch

    Check upcoming appointments and totals. Turn on reminders and the waitlist where you offer freed-up times to waiting clients. Keep Faces access until all exports are confirmed.

    View step details

    Who: You

    Check upcoming appointments and totals. Turn on reminders and the waitlist where you offer freed-up times to waiting clients. Keep Faces access until all exports are confirmed.

Available plans: Free migration on every plan. Setup help is free with next-day turnaround. Photos and attachments are included when your export provides them.

Set up deposits and no-show protection before your switch date

Configure deposits and cancellation rules in Managed before clients start booking on your new diary.

Your consultation forms

Rebuild or customise forms in Managed so clients can complete answers and sign before they arrive.

1

Forms on every plan

Edit your own consultation and consent forms, share them by link or QR code, and review responses with the client record.

2

Managed Forms app

Create forms, send by link, QR code, email or SMS, and complete them in person on iPhone, iPad and Android.

Free mobile app

Download Managed Forms

Create forms, send by link, QR code, email or SMS, and complete them in person on iPhone, iPad and Android.

Forms are included on every plan. Email and SMS delivery uses message credits. Sign in with your Managed account to keep forms and client records together.

Costs while you switch

Migration is free on every plan. Choose the subscription that matches the tools your clinic needs.

Payment processor charges, tax, extra messages and separately priced advertising or social media services are extra. Data migration and setup help are free, with next-day setup turnaround.

Timeline for your switch

Use these checkpoints rather than inventing fixed durations. Setup help is free with next-day turnaround once you send what we need.

Example day

  1. Before switch date

    Before your switch date

    Export from Faces, share your export or self-import, review a sample, set services and deposits, rebuild forms, settle Faces balances, and update booking links.

    View step details

    Who: You and Managed

    Export from Faces, share your export or self-import, review a sample, set services and deposits, rebuild forms, settle Faces balances, and update booking links.

  2. Switch day

    Switch day

    Start taking new bookings in Managed. Confirm upcoming appointments, team members, reminders and who handles any problems.

    View step details

    Who: You and Managed

    Start taking new bookings in Managed. Confirm upcoming appointments, team members, reminders and who handles any problems.

  3. First week after

    First week after

    Check totals, turn on reminders and your clinic-offered waitlist, and keep Faces access until exports are confirmed.

    View step details

    Who: You and Managed

    Check totals, turn on reminders and your clinic-offered waitlist, and keep Faces access until exports are confirmed.

Available plans: Setup help is free with next-day turnaround once you send what we need.

Questions about switching from Faces Consent

We'll handle the import for you

Migration and setup help are free on every plan. Tell us what you are moving and we take care of the import.

1

Contact the team

Email hello@withmanaged.com to plan your switch and next-day setup help.

Next-day setup

2

Data processing

Read how Managed processes personal data for your business.

DPA

Ready to leave Faces Consent?

Start free, share your export, or book a demo. Free migration on every plan. Setup help is free with next-day turnaround. Or email hello@withmanaged.com.

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