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Answers

Can clinic software track treatment plans and schedule follow-up appointments?

Yes, with some differences between systems. In Managed, treatment notes, photos, consent and session reports stay on the client record. On Starter and Growth, rebooking prompts and follow-up reminders invite clients back for reviews and top-ups. Your team or client confirms the booking, so follow-ups stay personal rather than fully automatic.

Last checked: 18 Oct 2026. Free is £0 + 3%, Starter is £29 + 2%, Growth is £299 + 1%.

How follow-ups work in Managed

Rebooking prompts and follow-up reminders on Starter and Growth help you invite clients back. Your team or the client confirms the booking.

Rebooking prompts

Invite clients back for reviews and top-ups. The booking is confirmed by your team or the client.

Starter and Growth

Follow-up reminders

Send reminders in your own words using message credits where needed.

Starter and Growth

Courses and packages

Service packages are included on Free for pricing and selling a package of services. How multi-session course schedules are run depends on how you configure services and follow-ups; confirm the workflow you need in a demo.

Keeping the personal touch

Write reminders in your own words. On Starter, a shared inbox keeps email, SMS, chat and call follow-up with the client record.

Supporting questions

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