Core Platform

Smart Scheduling

Reduce no-shows with reminders and live availability.

Customer Management

Centralise customer records, segmentation, and retention workflows.

Unified Inbox

Manage SMS, email, and chat conversations in one place.

Leads

Capture and convert new enquiries with clearer follow-up.

Chat

Use live and team chat to reply faster and book more clients.

Payments

Track transactions, credits, refunds, and checkout-linked revenue.

Growth

Marketing Suite

Run campaigns and segments tied to booking outcomes.

Loyalty Programmes

Reward repeat visits with tracked progress, credits, and discounts.

Memberships

Sell recurring plans with included services, enrol clients, and keep renewals on autopay.

Discounts & Gift Cards

Drive repeat revenue with tracked promotions and redemptions.

Ad Management

Connect paid campaigns to lead and booking conversion workflows.

Social Media Management

Coordinate social workflows with revenue and retention goals.

Operations

Inventory & Retail

Manage stock, suppliers, and retail performance in one stack.

Team Operations

Coordinate rota, roles, and team execution workflows.

Tasks

Keep day-to-day actions visible, assigned, and completed.

Managed Forms

Free mobile app for digital consultation forms, clients, and responses.

Locations & Resources

Run resource-aware scheduling and service continuity workflows.

Managed AI Overview

The AI team member built into your platform - copilot, receptionist, marketing, and analytics.

AI Receptionist

Answer enquiries across SMS, email, chat, and social DMs - even when you're with clients.

AI Call Handler

Never lose a booking to a missed call - AI voice handling for incoming calls.

AI Marketing Manager

Fill quiet days and win back lapsed clients with campaigns you approve before they send.

AI Inbox Assistant

Every enquiry arrives with a ready-to-send reply drafted from your prices and policies.

AI Form Chasing

Incomplete consultation and consent forms chased automatically before appointments.

Salons

Bookings, reminders, and client growth for salons.

Aesthetic Clinics

Operational control and patient communication in one system.

Medspas

Consults, treatment plans, and repeat bookings without manual admin.

Beauty Therapists

Simple workflows for solo beauty therapists.

Permanent Makeup Artists

Consult, treatment, and touch-up workflows in one place.

Aesthetic Practitioners

Practitioner-led treatment journeys with stronger retention.

Lash and Brow Studios

Protect refill workflows and improve repeat demand.

Nail Studios

Keep bookings, checkout, and retail operations connected.

Wellness Studios

Run member journeys and retention campaigns from one place.

Integrated Services

Service + software workflows designed to drive more bookings.

Social Media Growth

Content and engagement workflows tied to enquiries and bookings.

Advertising Management

Google, Meta, TikTok, and Microsoft PPC campaigns managed end to end.

Managed Forms

Create, send, complete, and review digital consultation forms from mobile.

Free Hosted Website

Launch booking-connected web experiences quickly.

Voice Notes

Transcriptions and treatment reports powered by your voice.

Contact Us

Talk to our team about growth workflows for your business.

AI Virtual Receptionist

AI-driven inbox handling across email, SMS, and social.

AI Call Handler

AI voice assistant for incoming booking calls.

How It WorksPricing
About

Learn about our mission and platform focus.

FAQs

Common questions about setup, workflows, and support.

Blog

Operational and growth insights for beauty teams.

Compare Managed

See how Managed sits against major platforms, side by side.

Managed vs Faces Consent

Compare form-first tooling with full booking-to-retention coverage.

Managed vs Phorest

Compare operations and growth workflow depth.

Managed vs Booksy

Compare enquiry conversion and repeat-booking support.

Managed vs Pabau

Compare focused growth workflows with clinical practice management depth.

Managed vs Zenoti

Compare adoption-first workflows with enterprise AI and scale.

Managed AI

Your AI receptionist answers while you're with clients

Every enquiry answered. Every lead captured. You stay in control.

Managed AI replies to enquiries across website chat, SMS, WhatsApp, email, and social DMs - using your services, prices, and live availability. It captures leads, offers real slots, and hands complex conversations to your team with full context.

No card required. Setup support included.

AI Virtual Receptionist preview

Keep enquiries organised while the team is busy

Use AI-assisted replies to reduce response gaps and keep booking context visible for the staff who take over.

1

AI-assisted first response

Consistent replies across channels with enquiry context routed toward booking-ready next steps.

2

Why this matters

Missed messages and slow replies lead to lost bookings. Teams need fast, consistent follow-up without extra headcount.

3

How to use it this week

Reduce response delays, keep enquiry context centralised, and hand staff a clearer next step when they rejoin the conversation.

Reception priorities

Faster replies

First response delivered consistently

Channel coverage

Email, SMS, and social handled in one flow

Booking continuity

Enquiries linked to services and availability

Team clarity

Staff see the same conversation context

Prepare replies around your business rules

Give the AI receptionist the service, booking, and policy context it needs before enquiries arrive.

Define response guidance

Clarify the tone, service information, and booking rules replies should follow.

Connect to real availability

Keep responses aligned with the practical next steps your team can support.

AI Virtual Receptionist preview
Set the context
Reduce guesswork

Enquiry to booking flow

How the AI receptionist supports conversion

Keep client conversations moving without losing booking context or service detail.

1

Capture and classify

AI reads incoming messages, tags intent, and matches services or booking requests.

  • Inbox
  • CRM
2

Respond with service context

Send clear answers based on your services, availability, and pricing rules.

  • Scheduling
  • Knowledge
3

Route to booking

Move qualified enquiries into booking actions or team follow-up with clear ownership.

  • Scheduling
  • Team

AI receptionist capabilities

Designed to protect conversion speed and reduce manual inbox work.

Channel-aware replies

Respond across email, SMS, and social with a consistent brand voice.

Higher enquiry response rate

In Managed: Multi-channel inbox coverage

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Service-aware answers

Use your service details and booking rules to answer accurately.

Clearer booking intent

In Managed: Service library alignment

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Handoff to team

Escalate complex enquiries to staff with full context attached.

Cleaner handovers

In Managed: Inbox ownership and task routing

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Booking-ready routing

Send clients to the right booking path or request intake details.

More confirmed appointments

In Managed: Scheduling + forms

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Start with the enquiry types that slow the team down

Use AI reception for common, repeatable questions first, then expand once the handover process is clear.

Document the repeat questions

Start with the service, price, policy, and booking questions staff answer every day.

Keep escalation obvious

Make it clear when a staff member needs to review or take over.

Improve answers from real enquiries

Use conversation patterns to refine the business context behind replies.

AI Virtual Receptionist FAQs

Common questions about AI reception with Managed.

Stop losing bookings to slow replies

Start free and let Managed AI take the first reply, or book a demo to watch it handle a real enquiry end to end.