Reduce no-shows with reminders and live availability.
Centralise customer records, segmentation, and retention workflows.
Manage SMS, email, and chat conversations in one place.
Capture and convert new enquiries with clearer follow-up.
Use live and team chat to reply faster and book more clients.
Track transactions, credits, refunds, and checkout-linked revenue.
Run campaigns and segments tied to booking outcomes.
Reward repeat visits with tracked progress, credits, and discounts.
Sell recurring plans with included services, enrol clients, and keep renewals on autopay.
Drive repeat revenue with tracked promotions and redemptions.
Connect paid campaigns to lead and booking conversion workflows.
Coordinate social workflows with revenue and retention goals.
Manage stock, suppliers, and retail performance in one stack.
Coordinate rota, roles, and team execution workflows.
Keep day-to-day actions visible, assigned, and completed.
Free mobile app for digital consultation forms, clients, and responses.
Run resource-aware scheduling and service continuity workflows.
The AI team member built into your platform - copilot, receptionist, marketing, and analytics.
Answer enquiries across SMS, email, chat, and social DMs - even when you're with clients.
Never lose a booking to a missed call - AI voice handling for incoming calls.
Fill quiet days and win back lapsed clients with campaigns you approve before they send.
Every enquiry arrives with a ready-to-send reply drafted from your prices and policies.
Incomplete consultation and consent forms chased automatically before appointments.
Bookings, reminders, and client growth for salons.
Operational control and patient communication in one system.
Consults, treatment plans, and repeat bookings without manual admin.
Simple workflows for solo beauty therapists.
Consult, treatment, and touch-up workflows in one place.
Practitioner-led treatment journeys with stronger retention.
Protect refill workflows and improve repeat demand.
Keep bookings, checkout, and retail operations connected.
Run member journeys and retention campaigns from one place.
Service + software workflows designed to drive more bookings.
Content and engagement workflows tied to enquiries and bookings.
Google, Meta, TikTok, and Microsoft PPC campaigns managed end to end.
Create, send, complete, and review digital consultation forms from mobile.
Launch booking-connected web experiences quickly.
Transcriptions and treatment reports powered by your voice.
Talk to our team about growth workflows for your business.
AI-driven inbox handling across email, SMS, and social.
AI voice assistant for incoming booking calls.
Learn about our mission and platform focus.
Common questions about setup, workflows, and support.
Operational and growth insights for beauty teams.
See how Managed sits against major platforms, side by side.
Compare form-first tooling with full booking-to-retention coverage.
Compare operations and growth workflow depth.
Compare enquiry conversion and repeat-booking support.
Compare focused growth workflows with clinical practice management depth.
Compare adoption-first workflows with enterprise AI and scale.
Comparison
Use this page when you are deciding whether you need enterprise AI and multi-location depth, or a focused workspace your team can adopt quickly.
Zenoti is built for scale, enterprise operations, and AI-assisted salon, spa, medspa, and fitness workflows. Managed is built for beauty and aesthetics teams that want a focused way to run enquiries, forms, bookings, payments, team handovers, and repeat-visit follow-up without enterprise rollout weight.
No card required. Setup support included.
The right choice depends on the process you need to fix first. Compare the real daily workflow your team will run, not only whether each product has a long feature list.
Larger salons, spas, medspas, fitness groups, and multi-location operators that need enterprise-scale operations and AI workforce depth.
Managed is strongest when you want booking, forms, inbox, payment, team ownership, and repeat follow-up to run together without heavyweight rollout.
Start with the workflow currently costing the most revenue: slow enquiry response, missing forms, gaps in the diary, or weak rebooking follow-up.
Choose Managed if your team needs a clear, adoption-first workspace for booking, forms, inbox, payments, and repeat follow-up. Choose Zenoti if enterprise scale, advanced AI agents, multi-location governance, and broader reporting depth are the main requirements.
If paper forms are slowing the team down, use Managed Forms first. Create and send consultation forms now, then connect the full Managed workspace when you are ready for bookings, payments, inbox, and follow-up in one place.
Create templates, personalise questions, send by link or QR, and complete forms in person from iPhone, iPad, or Android.
See how much easier it feels when client details, response history, and practitioner review live together.
Sign in with Managed when you want form activity to sit beside bookings, client records, inbox, payments, and follow-up.
This matrix shows where Managed is strongest: connected growth operations, not heavy clinical EMR or enterprise-suite complexity.
| Capability | ManagedFocused connected-growth workspace | PabauClinical practice depth | VagaroBroad toolbox and marketplace | ZenotiEnterprise scale and AI suite | TimelyScheduling-led salon operations | MangomintPremium salon and spa operations |
|---|---|---|---|---|---|---|
| Booking and calendarCore requirement for any beauty or aesthetics platform. | Strong: booking, reminders, diary control, and booking-connected website paths. | Strong: clinic scheduling, online booking, reminders, waitlist, and policies. | Strong: booking, calendar, notifications, marketplace, and social booking channels. | Strong: enterprise booking, direct social booking, waitlist, and AI booking support. | Strong: booking and payments app built around hair and beauty scheduling. | Strong: calendar, online booking, Express Booking, and mobile apps. |
| Forms and client recordsWhere consultation details, consent, history, and repeat service context live. | Strong: Managed Forms app, templates, QR/link/email/SMS sharing, in-person completion, and workspace sync. | Strong clinical depth: EMR, forms, charting, photos, aftercare, prescriptions, and labs. | Yes/add-on: forms, SOAP notes, customer data, and document storage options. | Strong: forms and charting inside a broader enterprise salon, spa, and medspa platform. | Strong forms app: Timely Consult is free and connects to Timely client profiles. | Add-on: Forms & Charting for client data, notes, and documentation. |
| Inbox, leads, and enquiry follow-upWhere businesses lose warm demand when messages and booking actions separate. | Core focus: leads, inbox, chat, tasks, and booking actions tied to the same client journey. | Yes: lead management, capture forms, campaigns, workflows, and patient communication tools. | Yes/add-on: Connect, Connect AI, text marketing, marketplace visibility, and booking widgets. | Very strong: AI receptionist, lead manager, abandoned cart recovery, and enterprise automation. | Partial: client messages and reminders are present, but the product is more scheduling-led. | Yes/add-on: Connect for calls, text, chat, plus campaigns and automated flows. |
| Repeat visits and retentionThe real value is not only first bookings, but bringing clients back predictably. | Core focus: follow-up, campaigns, loyalty, memberships, offers, gift cards, and client history. | Strong: memberships, packages, loyalty, referrals, campaigns, reviews, and workflow automation. | Strong: marketing, loyalty, memberships, packages, gift certificates, and Daily Deals. | Strong enterprise depth: memberships, packages, loyalty, AI retention, upsells, and dynamic pricing. | Yes: reminders, basic automated marketing, client records, and online booking. | Strong: automated flows, campaigns, memberships, packages, offers, and gift cards. |
| Team operations and handoversImportant when front desk, practitioners, and owners need the same operating picture. | Strong day-to-day focus: tasks, ownership, team operations, roles, resources, and handovers. | Strong clinical ops: staff profiles, permissions, rota, commissions, timesheets, and wages. | Strong broad ops: employee calendars, reports, inventory, payroll integrations, and booking widgets. | Very strong for larger operators: payroll, reporting, multi-location, and enterprise workflows. | Yes: staff, clients, notes, stock, payments, and reports in a simple salon workflow. | Strong: staff management, reporting, multi-location, inventory, and payroll processing add-on. |
| Clinical and enterprise depthThe clearest place where Managed should not overclaim. | Focused rather than heavy: best for beauty/aesthetics workflows that do not need deep EMR, labs, or enterprise governance. | Very strong: built around clinics and medical spas with EMR, clinical documentation, labs, prescriptions, and compliance pages. | Moderate: medspa support, forms, SOAP notes, reports, and broad business tooling. | Very strong: enterprise scale, multi-location operations, medspa features, reporting, and AI workforce. | Light to moderate: best known for simple salon booking, payments, forms, and records. | Moderate: premium beauty/wellness operations with forms, charting, and medspa coverage. |
| Growth execution supportWhether the platform only gives tools or also helps generate and convert demand. | Differentiator: software plus optional ad management, social media management, and booking-ready hosted website. | Software-led: marketing tools, reporting, workflows, and account/project support options. | Software-led: marketplace, Get Featured, MySite, email/text marketing, and branded app add-ons. | Software-led enterprise growth: AI, direct social bookings, upsells, cart recovery, and analytics. | Software-led: booking, payments, reminders, marketing, and forms for hair and beauty teams. | Software-led: booking, campaigns, flows, Connect, gift cards, and premium operations tooling. |
Directional comparison based on public product pages and Managed site content reviewed in July 2026. Feature availability and packaging can change, so check plan details before switching.
The strongest Managed use cases are practical operational gains that staff can feel quickly.
Managed focuses on the daily jobs staff repeat: respond to enquiries, prepare forms, book clients, take payment, assign follow-up, and prompt rebooking.
Faster team adoption
In Managed: Homepage, feature hub, and business-type pathways focus on daily workflows.
Explore capability->
Managed Forms gives teams a free, focused way to start with consultation details before moving into the wider workspace.
Lower buying friction
In Managed: Managed Forms app store listings and forms page.
Explore capability->
Managed frames ownership around tasks, inbox, client records, and team handovers instead of enterprise governance language.
Clearer next actions for busy teams
In Managed: Tasks, team, inbox, and leads feature pages.
Explore capability->
Managed connects software with social, ads, and hosted website support for teams that want practical growth execution.
A simpler path from demand to booking
In Managed: Solutions hub, ad management, social media management, and hosted website pages.
Explore capability->
Start with free forms, then connect the client journey as your business needs more: bookings, messages, payments, follow-up, and repeat visits.
Free forms app
Create, send, complete, and review consultation forms without paying for extra tools first.
One client journey
Keep bookings, messages, forms, payments, tasks, marketing, memberships, and loyalty around the same client record.
9 pathways
Find guidance for salons, clinics, medspas, PMU artists, lash/brow studios, nail studios, wellness teams, and practitioners.
10 comparisons
Compare Managed with Pabau, Vagaro, Zenoti, Timely, Mangomint, and other tools before you switch.
When evaluating alternatives, walk through these daily scenarios with your team. The best platform is the one staff will actually use when the phone is ringing and clients are waiting.
Can the team see the message, client details, service context, owner, and next booking step without switching tools?
Can the practitioner find completed forms, notes, signatures, and response history before the appointment starts?
Can checkout, follow-up, offers, memberships, and win-back campaigns use the same client history?
You do not need to move every process at once. Prove Managed on a narrow workflow, then connect the next part of the client journey.
Start with forms or booking
Use Managed Forms or core booking first so the team sees value before a wider platform change.
Connect inbox and ownership
Bring messages, leads, tasks, and client context into view so warm enquiries do not disappear.
Add retention once basics are stable
Use campaigns, offers, memberships, loyalty, and follow-up when client data is clean enough to act on.
Practical questions teams ask before choosing a platform.
Share your current platform, bottleneck, and timeline so we can suggest the quickest path to a cleaner enquiry-to-repeat-visit workflow.
Fast response from our team
No spam follow-ups
Built for clinics and medspas
Aura Clinics
“Managed gave us one clear way to run bookings, forms, and follow-up. Our team now spends less time switching tools and more time with clients.”
Hannah Cole, Clinic Director, Aura Clinics
Start free to test Managed with real enquiries, forms, bookings, and follow-up. Book a demo if you want a guided comparison against your current setup.