Core Platform

Smart Scheduling

Reduce no-shows with reminders and live availability.

Customer Management

Centralise customer records, segmentation, and retention workflows.

Unified Inbox

Manage SMS, email, and chat conversations in one place.

Leads

Capture and convert new enquiries with clearer follow-up.

Chat

Use live and team chat to reply faster and book more clients.

Payments

Track transactions, credits, refunds, and checkout-linked revenue.

Growth

Marketing Suite

Run campaigns and segments tied to booking outcomes.

Loyalty Programmes

Reward repeat visits with tracked progress, credits, and discounts.

Memberships

Sell recurring plans with included services, enrol clients, and keep renewals on autopay.

Discounts & Gift Cards

Drive repeat revenue with tracked promotions and redemptions.

Ad Management

Connect paid campaigns to lead and booking conversion workflows.

Social Media Management

Coordinate social workflows with revenue and retention goals.

Operations

Inventory & Retail

Manage stock, suppliers, and retail performance in one stack.

Team Operations

Coordinate rota, roles, and team execution workflows.

Tasks

Keep day-to-day actions visible, assigned, and completed.

Managed Forms

Free mobile app for digital consultation forms, clients, and responses.

Locations & Resources

Run resource-aware scheduling and service continuity workflows.

Managed AI Overview

The AI team member built into your platform - copilot, receptionist, marketing, and analytics.

AI Receptionist

Answer enquiries across SMS, email, chat, and social DMs - even when you're with clients.

AI Call Handler

Never lose a booking to a missed call - AI voice handling for incoming calls.

AI Marketing Manager

Fill quiet days and win back lapsed clients with campaigns you approve before they send.

AI Inbox Assistant

Every enquiry arrives with a ready-to-send reply drafted from your prices and policies.

AI Form Chasing

Incomplete consultation and consent forms chased automatically before appointments.

Salons

Bookings, reminders, and client growth for salons.

Aesthetic Clinics

Operational control and patient communication in one system.

Medspas

Consults, treatment plans, and repeat bookings without manual admin.

Beauty Therapists

Simple workflows for solo beauty therapists.

Permanent Makeup Artists

Consult, treatment, and touch-up workflows in one place.

Aesthetic Practitioners

Practitioner-led treatment journeys with stronger retention.

Lash and Brow Studios

Protect refill workflows and improve repeat demand.

Nail Studios

Keep bookings, checkout, and retail operations connected.

Wellness Studios

Run member journeys and retention campaigns from one place.

Integrated Services

Service + software workflows designed to drive more bookings.

Social Media Growth

Content and engagement workflows tied to enquiries and bookings.

Advertising Management

Google, Meta, TikTok, and Microsoft PPC campaigns managed end to end.

Managed Forms

Create, send, complete, and review digital consultation forms from mobile.

Free Hosted Website

Launch booking-connected web experiences quickly.

Voice Notes

Transcriptions and treatment reports powered by your voice.

Contact Us

Talk to our team about growth workflows for your business.

AI Virtual Receptionist

AI-driven inbox handling across email, SMS, and social.

AI Call Handler

AI voice assistant for incoming booking calls.

How It WorksPricing
About

Learn about our mission and platform focus.

FAQs

Common questions about setup, workflows, and support.

Blog

Operational and growth insights for beauty teams.

Compare Managed

See how Managed sits against major platforms, side by side.

Managed vs Faces Consent

Compare form-first tooling with full booking-to-retention coverage.

Managed vs Phorest

Compare operations and growth workflow depth.

Managed vs Booksy

Compare enquiry conversion and repeat-booking support.

Managed vs Pabau

Compare focused growth workflows with clinical practice management depth.

Managed vs Zenoti

Compare adoption-first workflows with enterprise AI and scale.

Team Operations

Run a tighter team

Keep rotas, roles, and handovers clear.

Managed helps salon, clinic, and medspa teams stay aligned on roles, rota, and handovers.

No card required. Setup support included.

Team Operations feature preview

Make team ownership visible on busy days

Make rota changes, role clarity, handovers, and day-to-day ownership easier for staff to trust.

1

Team routines everyone can see

Roles, rota context, handovers, responsibilities, and client journey steps visible to the people doing the work.

2

Why this matters

As teams grow, unclear ownership leads to delays and inconsistent service.

3

How to use it this week

Set ownership for each client journey step, match staffing to booking demand, and keep handovers visible across shifts.

What this can improve for your business

Shared team view

Everyone sees priorities and status in one place

Faster handovers

Less time lost between front desk and practitioner teams

Clear ownership

Responsibilities are assigned and visible

Shift clarity

Better visibility across opening and closing shifts

Make roles and rotas visible before the day starts

Give the team a clearer view of who is working, what they own, and where handovers may happen.

Clarify rota context

Keep staff availability and responsibilities easier to understand before appointments begin.

Set role expectations

Make permissions and ownership less dependent on verbal reminders.

Team Operations feature preview
Set the context
Reduce guesswork

Everyday problems this helps you solve

1

Unclear ownership

Tasks are missed or duplicated when ownership is unclear.

2

Rota mismatch

Rota plans struggle when staffing does not match demand.

3

Inconsistent delivery

Client experience becomes inconsistent without clear standards.

4

Weak cross-role handoffs

Important details are lost between front desk and practitioners.

How it works

How Team Operations works in real life

A practical flow your team can follow without adding extra complexity to busy days.

1

Define responsibilities

Set permissions and ownership so everyone knows their role.

  • Team
  • Permissions
2

Align staffing to demand

Plan rota based on real appointment demand.

  • Rota
  • Scheduling
3

Measure service consistency

Review handovers and task completion to keep standards high.

  • Tasks
  • Analytics

How Team Operations keeps staff aligned

Role and access control

Control who can access and change critical tasks.

Stronger accountability

In Managed: Role-based permissions

Rota planning

Plan staffing using upcoming bookings and service demand.

Better team coverage

In Managed: Demand-aware rota planning

Repeatable team routines

Standardise key tasks and handovers across your team.

Less coordination stress

In Managed: Shared task tracking

Cross-team transparency

Keep front desk and practitioner teams on the same page.

More consistent service delivery

In Managed: Shared team activity view

How Team Operations helps each role

Clear day-to-day wins for owners, front desk teams, and practitioners.

Owner or Manager

Pain: Too many manual checks and unclear performance across the week.

Outcome: More visibility and fewer avoidable admin tasks.

  • See what needs attention quickly
  • Keep service quality consistent
  • Make clearer growth decisions

Front Desk

Pain: Replying, booking, and handovers are spread across tools.

Outcome: Faster replies and cleaner booking handovers.

  • Reply and book from one view
  • Pass context to practitioners
  • Reduce missed follow-up tasks

Practitioner

Pain: Missing context before appointments leads to slower service.

Outcome: Better client context and smoother appointments.

  • See key notes before each visit
  • Deliver a more consistent experience
  • Support rebooking with clear next steps

Team outcomes that matter on busy days

Practical results your team and clients should notice quickly.

Reduce handover confusion between staff

Improve consistency in client experience

Spot staffing pressure before it becomes a problem

Keep responsibilities clear across the day

Support smoother multi-role coordination

Give managers a clearer view of daily performance

Start with the team handoffs causing the most friction

Improve the most visible daily coordination points first, then connect wider rota, role, and task workflows.

Map the high-pressure handoffs

Start with the moments where front desk, practitioners, and managers lose context.

Make ownership visible

Clarify who owns bookings, tasks, messages, and client updates during the day.

Build a repeatable operating rhythm

Use clearer team workflows to support training, accountability, and weekly planning.

What changes after starting Team Operations

A practical 90-day journey focused on easier daily operations and repeat revenue.

Month 1

Stabilise daily operations

Set up the core flow and reduce avoidable admin on busy days.

Month 2

Improve team consistency

Improve handovers so more enquiries and visits are handled smoothly.

Month 3

Grow repeat revenue

Turn smoother daily operations into stronger rebooking and client retention.

Team operation FAQs

Quick answers from teams evaluating Managed

Help the team work from the same picture

Start free and improve rota clarity, handovers, ownership, and day-to-day coordination from your first week.