Core Platform

Smart Scheduling

Reduce no-shows with reminders and live availability.

Customer Management

Centralise customer records, segmentation, and retention workflows.

Unified Inbox

Manage SMS, email, and chat conversations in one place.

Leads

Capture and convert new enquiries with clearer follow-up.

Chat

Use live and team chat to reply faster and book more clients.

Payments

Track transactions, credits, refunds, and checkout-linked revenue.

Growth

Marketing Suite

Run campaigns and segments tied to booking outcomes.

Loyalty Programmes

Reward repeat visits with tracked progress, credits, and discounts.

Memberships

Sell recurring plans with included services, enrol clients, and keep renewals on autopay.

Discounts & Gift Cards

Drive repeat revenue with tracked promotions and redemptions.

Ad Management

Connect paid campaigns to lead and booking conversion workflows.

Social Media Management

Coordinate social workflows with revenue and retention goals.

Operations

Inventory & Retail

Manage stock, suppliers, and retail performance in one stack.

Team Operations

Coordinate rota, roles, and team execution workflows.

Tasks

Keep day-to-day actions visible, assigned, and completed.

Managed Forms

Free mobile app for digital consultation forms, clients, and responses.

Locations & Resources

Run resource-aware scheduling and service continuity workflows.

Managed AI Overview

The AI team member built into your platform - copilot, receptionist, marketing, and analytics.

AI Receptionist

Answer enquiries across SMS, email, chat, and social DMs - even when you're with clients.

AI Call Handler

Never lose a booking to a missed call - AI voice handling for incoming calls.

AI Marketing Manager

Fill quiet days and win back lapsed clients with campaigns you approve before they send.

AI Inbox Assistant

Every enquiry arrives with a ready-to-send reply drafted from your prices and policies.

AI Form Chasing

Incomplete consultation and consent forms chased automatically before appointments.

Salons

Bookings, reminders, and client growth for salons.

Aesthetic Clinics

Operational control and patient communication in one system.

Medspas

Consults, treatment plans, and repeat bookings without manual admin.

Beauty Therapists

Simple workflows for solo beauty therapists.

Permanent Makeup Artists

Consult, treatment, and touch-up workflows in one place.

Aesthetic Practitioners

Practitioner-led treatment journeys with stronger retention.

Lash and Brow Studios

Protect refill workflows and improve repeat demand.

Nail Studios

Keep bookings, checkout, and retail operations connected.

Wellness Studios

Run member journeys and retention campaigns from one place.

Integrated Services

Service + software workflows designed to drive more bookings.

Social Media Growth

Content and engagement workflows tied to enquiries and bookings.

Advertising Management

Google, Meta, TikTok, and Microsoft PPC campaigns managed end to end.

Managed Forms

Create, send, complete, and review digital consultation forms from mobile.

Free Hosted Website

Launch booking-connected web experiences quickly.

Voice Notes

Transcriptions and treatment reports powered by your voice.

Contact Us

Talk to our team about growth workflows for your business.

AI Virtual Receptionist

AI-driven inbox handling across email, SMS, and social.

AI Call Handler

AI voice assistant for incoming booking calls.

How It WorksPricing
About

Learn about our mission and platform focus.

FAQs

Common questions about setup, workflows, and support.

Blog

Operational and growth insights for beauty teams.

Compare Managed

See how Managed sits against major platforms, side by side.

Managed vs Faces Consent

Compare form-first tooling with full booking-to-retention coverage.

Managed vs Phorest

Compare operations and growth workflow depth.

Managed vs Booksy

Compare enquiry conversion and repeat-booking support.

Managed vs Pabau

Compare focused growth workflows with clinical practice management depth.

Managed vs Zenoti

Compare adoption-first workflows with enterprise AI and scale.

Leads

Turn enquiries into booked clients

Capture, prioritise, and follow up from one place.

Managed helps beauty and aesthetics teams capture every lead, follow up quickly, and book more appointments.

No card required. Setup support included.

Lead management feature preview

Stop warm enquiries going cold

Capture enquiries, assign follow-up, and move the right conversations toward confirmed appointments.

1

One place for lead follow-up

Forms, messages, calls, notes, owners, and statuses organised around the next booking step.

2

Why this matters

When leads are scattered across channels, hot enquiries go cold.

3

How to use it this week

Capture leads from forms, messages, and calls in one place. Prioritise high-intent follow-up and track each lead from first enquiry to booking decision.

What this can improve for your business

Faster replies

Hot leads get contact while intent is high

Clear ownership

Every lead has a visible next step

One lead list

Messages, notes, and status stay connected

Clearer booking path

More enquiries have ownership, status, and a visible next step

AI follow-up so warm leads never go cold

Managed AI replies to new enquiries within moments, qualifies intent, captures contact details, and chases non-booked leads - so the leads you pay for become appointments.

1

First reply in moments

The AI answers pricing and availability questions from your approved service data, on every channel.

2

Automatic lead chasing

Non-booked leads get timely, consented follow-up without your team keeping a list.

3

Clean handovers

Complex or sensitive enquiries escalate to staff with the full conversation summarised.

Capture new enquiries before they scatter

Give every potential client a place in the workflow as soon as they show intent.

Create one lead record

Keep source, contact details, interest, and notes together from the first touch.

Set the next action

Make ownership and follow-up timing clear before the enquiry goes cold.

Lead management feature preview
Set the context
Reduce guesswork

Everyday problems this helps you solve

1

Missed enquiries

Leads get missed when messages are spread across tools.

2

Slow follow-up

Reply times slip when ownership is unclear.

3

No clear priority

Teams waste time on low-intent leads while better opportunities wait.

4

Unclear conversion

It is hard to see which lead sources create real bookings.

How it works

How Leads works in real life

A practical lead flow your team can use every day.

1

Capture every enquiry

Bring form fills, messages, and calls into one lead list.

  • Leads
  • Inbox
2

Qualify and assign

Set lead status, add notes, and assign clear ownership.

  • Leads
  • Team
3

Convert and follow through

Move qualified leads to booking and keep follow-up visible.

  • Scheduling
  • Customer Management

How Leads keeps enquiries moving

Lead pipeline view

See where each lead sits in your sales journey.

Fewer missed opportunities

In Managed: Clear lead status tracking

Lead profiles and notes

Store context and preferences so follow-up is personal.

Better first conversations

In Managed: Shared lead history

Follow-up reminders

Set next actions so no promising lead goes quiet.

Faster response rhythm

In Managed: Task-based follow-up

Source and outcome tracking

See which channels and campaigns produce real bookings.

Smarter marketing spend

In Managed: Lead-to-booking visibility

How Leads helps each role

Clear day-to-day wins for owners, front desk teams, and practitioners.

Owner or Manager

Pain: Too many manual checks and unclear performance across the week.

Outcome: More visibility and fewer avoidable admin tasks.

  • See what needs attention quickly
  • Keep service quality consistent
  • Make clearer growth decisions

Front Desk

Pain: Replying, booking, and handovers are spread across tools.

Outcome: Faster replies and cleaner booking handovers.

  • Reply and book from one view
  • Pass context to practitioners
  • Reduce missed follow-up tasks

Practitioner

Pain: Missing context before appointments leads to slower service.

Outcome: Better client context and smoother appointments.

  • See key notes before each visit
  • Deliver a more consistent experience
  • Support rebooking with clear next steps

What this does for your business

Practical results your team can feel quickly.

Reply to leads faster

Turn more enquiries into bookings

Give staff clear follow-up ownership

Reduce lead drop-off

Improve booking quality

See where growth really comes from

Start with the lead sources you already have

Use Managed to organise enquiries from your current channels first, then connect more automation as the follow-up process matures.

Capture every new enquiry consistently

Start by standardising the basic details, source, owner, and next action.

Follow up before intent fades

Give staff a visible queue so warm leads are not buried inside messages.

Connect booked leads to client history

Once an enquiry converts, keep the context available for the first appointment and future visits.

What changes after starting Leads

A practical 90-day journey focused on easier daily operations and repeat revenue.

Month 1

Stabilise daily operations

Set up the core flow and reduce avoidable admin on busy days.

Month 2

Improve team consistency

Improve handovers so more enquiries and visits are handled smoothly.

Month 3

Grow repeat revenue

Turn smoother daily operations into stronger rebooking and client retention.

Lead management FAQs

Quick answers from teams evaluating Managed

Give every lead an owner and next step

Start free and run enquiry capture, prioritisation, and follow-up from one place.