Reduce no-shows with reminders and live availability.
Centralise customer records, segmentation, and retention workflows.
Manage SMS, email, and chat conversations in one place.
Capture and convert new enquiries with clearer follow-up.
Use live and team chat to reply faster and book more clients.
Track transactions, credits, refunds, and checkout-linked revenue.
Run campaigns and segments tied to booking outcomes.
Reward repeat visits with tracked progress, credits, and discounts.
Sell recurring plans with included services, enrol clients, and keep renewals on autopay.
Drive repeat revenue with tracked promotions and redemptions.
Connect paid campaigns to lead and booking conversion workflows.
Coordinate social workflows with revenue and retention goals.
Manage stock, suppliers, and retail performance in one stack.
Coordinate rota, roles, and team execution workflows.
Keep day-to-day actions visible, assigned, and completed.
Free mobile app for digital consultation forms, clients, and responses.
Run resource-aware scheduling and service continuity workflows.
The AI team member built into your platform - copilot, receptionist, marketing, and analytics.
Answer enquiries across SMS, email, chat, and social DMs - even when you're with clients.
Never lose a booking to a missed call - AI voice handling for incoming calls.
Fill quiet days and win back lapsed clients with campaigns you approve before they send.
Every enquiry arrives with a ready-to-send reply drafted from your prices and policies.
Incomplete consultation and consent forms chased automatically before appointments.
Bookings, reminders, and client growth for salons.
Operational control and patient communication in one system.
Consults, treatment plans, and repeat bookings without manual admin.
Simple workflows for solo beauty therapists.
Consult, treatment, and touch-up workflows in one place.
Practitioner-led treatment journeys with stronger retention.
Protect refill workflows and improve repeat demand.
Keep bookings, checkout, and retail operations connected.
Run member journeys and retention campaigns from one place.
Service + software workflows designed to drive more bookings.
Content and engagement workflows tied to enquiries and bookings.
Google, Meta, TikTok, and Microsoft PPC campaigns managed end to end.
Create, send, complete, and review digital consultation forms from mobile.
Launch booking-connected web experiences quickly.
Transcriptions and treatment reports powered by your voice.
Talk to our team about growth workflows for your business.
AI-driven inbox handling across email, SMS, and social.
AI voice assistant for incoming booking calls.
Learn about our mission and platform focus.
Common questions about setup, workflows, and support.
Operational and growth insights for beauty teams.
See how Managed sits against major platforms, side by side.
Compare form-first tooling with full booking-to-retention coverage.
Compare operations and growth workflow depth.
Compare enquiry conversion and repeat-booking support.
Compare focused growth workflows with clinical practice management depth.
Compare adoption-first workflows with enterprise AI and scale.
Live Chat
Answer questions faster and keep handovers clear.
Managed brings live visitor chat and internal team chat together so leads get quicker answers and cleaner handovers.
No card required. Setup support included.
Respond to live questions while intent is high, then hand conversations to the right person without losing context.
Live visitor conversations and internal handovers connected to lead and booking actions.
Delayed replies and broken handovers can lose high-intent bookings.
Capture live website enquiries in real time. Move conversations to the right team member quickly. Keep chat context connected to lead and booking actions.
Faster first replies
New chats are answered while intent is high
Clear handovers
Conversation context stays visible across roles
One conversation flow
Chat, lead context, and booking actions stay connected
Booking follow-through
More chat conversations keep enough context for the next booking step
Prepare the website and internal handover flow so warm questions can move quickly toward booking.
Make it clear how enquiries should be handled when a visitor starts a conversation.
Make internal chat useful for handovers, not another place where actions get lost.
Leads leave when they wait too long for an answer.
Conversations lose context when moved between staff.
Chat activity gets lost when it is not linked to lead and booking processes.
Without shared context, clients get mixed messages.
How it works
A clear chat flow from first question to booked appointment.
Collect website chats and messages in one shared stream.
Assign each chat to the team member best placed to close it.
Use lead details and booking options to move chats into appointments.
Catch website enquiries at the moment clients are ready to ask.
More immediate opportunities
In Managed: Real-time chat intake
Pass conversations between roles without losing detail.
Cleaner team coordination
In Managed: Shared chat history
Keep chat threads connected to lead and client records.
Clearer booking follow-up
In Managed: Chat + lead context
Move from chat to appointment booking without friction.
More chats become bookings
In Managed: Chat-to-book flow
Clear day-to-day wins for owners, front desk teams, and practitioners.
Pain: Too many manual checks and unclear performance across the week.
Outcome: More visibility and fewer avoidable admin tasks.
Pain: Replying, booking, and handovers are spread across tools.
Outcome: Faster replies and cleaner booking handovers.
Pain: Missing context before appointments leads to slower service.
Outcome: Better client context and smoother appointments.
Practical improvements your team and clients will notice quickly.
Use chat on the pages or workflows where clients hesitate, then connect handovers once the team has a working rhythm.
Choose the high-intent entry points
Start with booking, consultation, or service pages where questions often block action.
Agree the handover rules
Decide when a chat becomes a task, booking action, or team discussion.
Review what clients keep asking
Use chat patterns to improve page copy, service information, and follow-up habits.
A practical 90-day journey focused on easier daily operations and repeat revenue.
Month 1
Set up the core flow and reduce avoidable admin on busy days.
Month 2
Improve handovers so more enquiries and visits are handled smoothly.
Month 3
Turn smoother daily operations into stronger rebooking and client retention.
Quick answers from teams evaluating Managed
Start free and run client chat with clear team handovers from day one.