Team channels
Create a channel for reception, the working day or a project. Add colleagues and give the conversation a clear name and purpose.
Keep the right discussion together
In Managed: Channels and member selection
Keep team chat where your business is
Ditch the personal WhatsApp groups for work. Bring handovers, quick questions and team updates into Managed, alongside the diary and tools you use to run the business.
Team chat is included with Starter and Growth. Create a Free workspace, then choose your plan in the app.
See Managed Team chat in 60 seconds.
No sound required
Bring work conversations out of personal WhatsApp groups and into Managed. Follow Cosmetic Clinic’s team through channels, a reception handover, a reply thread, an image, a direct message and conversation search.
Read the video summary
- 00:00
Bring work conversations into Managed
Cosmetic Clinic’s fictional colleagues coordinate the clinic day in a team conversation, beside their Managed business tools.
- 00:08
Create a channel for reception
Emma names the reception channel, adds colleagues and explicitly creates it. The channel appears after creation succeeds.
- 00:17
Send the morning handover
Emma writes a reception update and presses Send. The saved message appears with her name and timestamp.
- 00:26
Keep the reply in a thread
Hannah opens the handover thread and sends her reply. The original channel message keeps its reply count.
- 00:35
Share the checklist and acknowledge it
A synthetic reception-checklist.png finishes uploading before Emma sends it. A colleague adds a thumbs-up reaction.
- 00:44
Ask a colleague directly
Emma starts a direct conversation with Mia Turner and sends a quick question about the welcome packs.
- 00:53
Find the conversation again
Search handover to find the matching reception conversation, then open its saved message history. Work conversations stay in the business workspace.
Give work conversations a home
Organise the team’s everyday conversations inside the same Managed workspace as your business.
Direct messages
Ask a colleague a quick question in a direct conversation. Keep work messages in Managed instead of starting another personal chat.
Reach the colleague you need
In Managed: Direct team conversations
Replies and reactions
Reply in a thread so the discussion stays with the original message. Add an emoji reaction for a quick acknowledgement.
Make handovers easier to follow
In Managed: Threaded replies and emoji reactions
Images and voice notes
Share a rota image, a reception checklist or a voice note with the team. Keep the supporting detail in the conversation.
Show the detail behind the message
In Managed: Image uploads and audio messages
Search conversations
Search channel names, colleague names and message text to find a matching conversation. Open it and catch up on the saved history.
Pick the discussion back up
In Managed: Conversation search and message history
Beside your business tools
Move between team conversations, your booking diary and team tasks in Managed. Keep your working day in one workspace.
Spend less time switching between tools
In Managed: Team chat in the Managed workspace
From a quick question to a clear handover
1
Start the right conversation
Choose a channel for the working day or open a direct message to a colleague. Give new channels a clear purpose and add the team members involved.
2
Share what the team needs
Write the update, add an image when it helps and use a reply thread to keep the detail together.
3
Pick up the next action
Read the discussion, acknowledge the update and return to the diary or tasks when you are ready to act.
The work conversation belongs with the work
Choose Managed for business conversations, while keeping personal messaging for your personal life.
One place for the working day
Give reception handovers, room preparation and team questions a recognisable home. Colleagues can return to the saved conversation when they need the detail.
A clear place for client messages, too
Use Team chat to coordinate with colleagues. Use Shared Inbox for connected client email, SMS and other supported conversations.
Questions about Team chat
Bring the team conversation into Managed
Put work conversations where your business is. Start free, then choose Starter or Growth for Team chat.